Safeguarding policy


Friendship Matters is committed to Safeguarding Adults in line with national legislation and relevant national and local guidelines.

We will safeguard adults by ensuring that our activities are delivered in a way which keeps all adults safe.

Friendship Matters is committed to creating a culture of zero-tolerance of harm to adults which necessitates: the recognition of adults who may be at risk and the circumstances which may increase risk; knowing how adult abuse, exploitation or neglect manifests itself; and being willing to report safeguarding concerns.

This extends to recognising and reporting harm experienced anywhere, including within our activities, within other organised community or voluntary activities, in the community, in the person’s own home and in any care setting.

Friendship Matters is committed to best safeguarding practice and to uphold the rights of all adults to live a life free from harm from abuse, exploitation and neglect.



Policy Statement

Friendship Matters believes everyone has the right to live free from abuse or neglect regardless of age, ability or disability, sex, race, religion, ethnic origin, sexual orientation, marital or gender status.

Friendship Matters is committed to creating and maintaining a safe and positive environment and an open, listening culture where people feel able to share concerns without fear of retribution.

Friendship Matters acknowledges that safeguarding is everybody’s responsibility and is committed to prevent abuse and neglect through safeguarding the welfare of all adults involved.

Friendship Matters recognises that health, well-being, ability, disability and need for care and support can affect a person’s resilience.  We recognise that some people experience barriers, for example, to communication in raising concerns or seeking help.   We recognise that these factors can vary at different points in people’s lives.

Friendship Matters recognises that there is a legal framework within which sports need to work to safeguard adults who have needs for care and support and for protecting those who are unable to take action to protect themselves and will act in accordance with the relevant safeguarding adult legislation and with local statutory safeguarding procedures.

Actions taken by Friendship Matters will be consistent with the principles of adult safeguarding ensuring that any action taken is prompt, proportionate and that it includes and respects the voice of the adult concerned.




The purpose of this policy is to demonstrate the commitment of Friendship Matters to safeguarding adults and to ensure that everyone involved in Friendship Matters is aware of:

  • The legislation, policy and procedures for safeguarding adults.
  • Their role and responsibility for safeguarding adults.
  • What to do or who to speak to if they have a concern relating to the welfare or wellbeing of an adult within the organisation.


This safeguarding adult policy and associated procedures apply to all individuals involved in Friendship Matters including Board members, Staff, Coaches, Volunteers and Members [include other relevant roles to your organisation] and to all concerns about the safety of adults whilst taking part in our organisation, its activities and in the wider community.

We expect our partner organisations, including for example, affiliated clubs, suppliers and sponsors to adopt and demonstrate their commitment to the principles and practice as set out in this Safeguarding Adults Policy and associated procedures.



In order to implement this policy Friendship Matters will ensure that:

  • Everyone involved with Friendship Matters is aware of the safeguarding adult procedures and knows what to do and who to contact if they have a concern relating to the welfare or wellbeing of an adult.
  • Any concern that an adult is not safe is taken seriously, responded to promptly, and
    followed up in line with Friendship Matters Safeguarding Adults Policy and Procedures.
  • The well-being of those at risk of harm will be put first and the adult actively supported to communicate their views and the outcomes they want to achieve. Those views and wishes will be respected and supported unless there are overriding reasons not to (see the Safeguarding Adults Procedures).
  • Any actions taken will respect the rights and dignity of all those involved and be proportionate to the risk of harm.
  • Confidential, detailed and accurate records of all safeguarding concerns are maintained and securely stored in line with our Data Protection Policy and Procedures [change name as appropriate].
  • Friendship Matters acts in accordance with best practice advice, for example, from UK Sport, Sport England, Sport Wales, Sport Scotland, Sport Northern Ireland, National Governing Bodies, NSPCC, Ann Craft Trust.
  • Friendship Matters will cooperate with the Police and the relevant Local Authorities in taking action to safeguard an adult.
  • All Board members, staff, officials and volunteers understand their role and responsibility for safeguarding adults and have completed and are up to date with safeguarding adult training and learning opportunities appropriate for their role.
  • Friendship Matters uses safe recruitment practices and continually assesses the suitability of volunteers and staff to prevent the employment/deployment of unsuitable individuals in this organisation
  • Friendship Matters shares information about anyone found to be a risk to adults with the appropriate bodies. For example: Disclosure and Barring Service, Services, Police, Local Authority/Social Services.
  • When planning activities and events Friendship Matters includes an assessment of, and risk to, the safety of all adults from abuse and neglect and designates a person who will be in attendance as a safeguarding lead for that event.
  • Actions taken under this policy are reviewed by the Board and senior management team on an annual basis.
  • This policy, related policies (see below) and the Safeguarding Adults Procedures are reviewed no less than on a two yearly basis and whenever there are changes in relevant legislation and/or government guidance as required by the Local Safeguarding Board, UK Sport, Sport England/Wales/Scotland/Northern Ireland and/or National Governing Bodies and or as a result of any other significant change or event.




Friendship Matters is committed to developing and maintaining its capability to implement this policy and procedures.
In order to do so the following will be in place:

  • A clear line of accountability within the organisation for the safety and welfare of all adults.
  • Access to relevant legal and professional advice.
  • Regular management reports to the Board detailing how risks to adult safeguarding are being addressed and how any reports have been addressed.
  • Safeguarding adult procedures that deal effectively with any concerns of abuse or neglect, including those caused through poor practice.
  • A Safeguarding Lead/ Welfare Officer (see Appendix 1).
  • A delegated Safeguarding Lead/Welfare Officer for events/trips/camps/ competitions.
  • A standing Case Management/ Case Referral Group with an appointed Chair and clear Terms of Reference [delete as appropriate].
  • A process for forming a Case Management Group on a case by case basis within clear terms of reference [delete as appropriate].
  • Arrangements to work effectively with other relevant organisations to safeguard and promote the welfare of adults, including arrangements for sharing information.
  • Codes of conduct for Board members, Staff, Coaches, Officials, Volunteers and Members and other relevant individuals [delete or add as appropriate] that specify zero tolerance of abuse in any form.
  • Risk assessments that specifically include safeguarding of adults.
  • Policies and procedures that address the following areas and which are consistent with this Safeguarding Adults policy.


  • Bullying and harassment
  • Social Media
  • Equality, diversity and inclusion
  • Safe activities risk assessments
  • Code of Conducts and a process for breach of these – Staff, Coaches, Officials, Volunteers, Participants/Members, Carers/Personal Assistants, Fans
  • Discipline and grievance
  • Concerns, Complaints and Compliments
  • Whistleblowing
  • Safe recruitment and selection (staff and volunteers)
  • Contract compliance
  • Information policy, data protection and information sharing